Last Update: November 5, 2026
GENERAL CONDITIONS OF TICKET PURCHASE
PLEASE READ THE FOLLOWING CAREFULLY – All rights granted under this ticket are revocable.
- By purchasing and using this ticket, the bearer of this ticket (the “Bearer”), any person seeking to enter the Event using a ticket issued to or held by the Bearer (including, without limitation, minors and all other attendees), and all other persons acting or purporting to act on behalf of any person obtaining admission to the Event (each such person, including the Bearer, being hereinafter referred to as the “Holder”) agrees, on the Holder’s own behalf, and, if the Holder is under eighteen (18) years of age, the Holder’s parent, tutor or guardian agrees on their own behalf and on behalf of the Holder’s accompanying minors, to be bound by these terms and conditions (collectively, the “Terms”). The Bearer represents that each person entering the Event with tickets purchased by, issued to, provided to or held by the Bearer has authorized the Bearer to act on that person’s behalf for purposes of accepting these Terms. The Terms include:
- these General Conditions of Ticket Purchase;
- the Privacy Policy at https://en.cfmontreal.com/legal/privacy\_policy ;
- the Spectator Release and Waiver of Liability at https://en.cfmontreal.com/stadium/waiver ;
- the MLS Fan Code of Conduct at https://en.cfmontreal.com/stadium/code-of-conduct ;
- the Prohibited Items policy at https://en.cfmontreal.com/stadium/prohibited-items ; and
- the Stade Saputo Rules and Regulations at https://en.cfmontreal.com/stadium/rules-and-regulations
- This ticket grants the Holder only one-time admission to the stadium and one spectator seat, or standing-room place, for the specified match (the “Event”) and confers no other right. This ticket may not be used for advertising, promotional (including contests and sweepstakes) or commercial purposes without the prior written consent of Major League Soccer (MLS), Complexe de Soccer Saputo (also known as “Stade Saputo”), CF Montréal, Société en commandite Free 2 Play, the ticket issuer or the Event promoter (collectively, the “Organizers”), as applicable.
- Resale Tickets — Special Provisions Concerning the Purchase of Tickets Offered for Sale on CF Montréal’s Official Ticketing Platform by Season-Ticket Members. Applicable only to such purchasers: The following provisions apply where the ticket was purchased on CF Montréal’s official ticketing platform from a person or business that holds the ticket purchased from the Organizers on the primary market:
- That person or business is the seller of the ticket. The Organizers are not the seller.
- Although the Organizers process payment for the ticket purchase, or the name of CF Montréal or another Organizer appears on a credit-card statement, the Organizers remain not the seller of the ticket. When a ticket is purchased from a third party on CF Montréal’s official ticketing platform, the original ticket is automatically cancelled and invalidated, the purchaser’s credit card is charged the ticket price and all displayed applicable fees, and a new ticket is issued to the purchaser.
- Before completing the ticket resale transaction, the purchaser was expressly informed of the identity of the seller authorized by the producer of the performance, the possibility that tickets may be available from that seller and the price advertised by that seller, the fact that the ticket is being resold, the place or seat to which the ticket grants access, except where the ticket does not grant any specific place or seat, the name of the ticket’s last owner, and the maximum resale price of the ticket to which the producer of the performance consented.
- Before completing the ticket resale transaction, the purchaser received an itemized breakdown of the amounts comprising the total price payable, including in particular the ticket’s face value established when it was issued and the nature of all fees, charges and taxes applicable to the transaction.
- The purchaser of such a ticket will be informed by the Organizers, by email sent to the email address used for the purchase, of any cancellation, postponement, rescheduling or change of venue affecting the Event for which a resale ticket was purchased on CF Montréal’s official ticketing platform.
- The purchaser of such a ticket may obtain a refund upon request if the purchaser is in any of the following situations:
- the Event is cancelled;
- the ticket does not permit the purchaser to be admitted to the Event;
- the Event, the designated place or seat, or the value of the ticket does not correspond to what was represented on CF Montréal’s official ticketing platform at the time of resale.
- Risks, hazards and dangers: The Holder assumes full responsibility for the risks and dangers that may arise from this Event and waives all claims for loss and damage, from any cause whatsoever, suffered by the Holder before, during or after the Event, including, without limitation, the risks of contracting a communicable disease or contagious infection (including exposure to bacteria, a virus or another pathogen), the risks of physical injury or death, however caused, whether by players, other persons, or objects such as soccer balls entering the spectator area, or otherwise, and the risks of lost, stolen or damaged property. Despite protective measures for spectators, objects—including soccer balls—may be projected into the stands and cause serious injury. The Holder must remain alert at all times.
- The Holder acknowledges that team and player lineups may be changed at any time before or during the Event. The Holder further acknowledges that the Organizers make no representation or warranty regarding any player’s participation in or performance at the Event, and the Organizers disclaim all express or implied representations and warranties, including those in any advertising or promotional material relating to the Event. The Holder agrees that the Organizers shall not be liable for any allegation, claim, demand, proceeding or action arising from an individual player’s participation, presence or performance, or a team’s performance, at the Event, and that no refund will be due based on an individual player’s non-participation or absence. By using this ticket, the Holder acknowledges this disclaimer and voluntarily assumes all risks relating to the participation or performance of particular players at the Event.
- Health pledge concerning communicable diseases: To help mitigate the risk of transmission of the SARS-CoV-2 coronavirus and any resulting illness (“COVID-19”) and/or other communicable or contagious diseases (collectively, “Communicable Diseases”), the Holder agrees not to attend any Event if, on the day of that Event, local, provincial or federal regulations applicable in the jurisdiction where the Event is held, including recommendations of the Public Health Agency of Canada (PHAC), require or recommend isolation or quarantine based on test results, symptoms of a Communicable Disease, close-contact exposure or a travel advisory. The Holder acknowledges that applicable quarantine, isolation and vaccination requirements may change from time to time and must verify and comply with those requirements before attending the Event.
- Safety Requirements: Because of the uncertainty associated with Communicable Diseases, including COVID-19, this ticket and the Holder’s admission to the stadium are subject to all health and safety guidelines and requirements implemented by the Organizers, including any face-mask requirements. Such guidelines and requirements, as updated from time to time in the Organizers’ sole discretion and communicated to the Holder before or during the Event, whether orally or in writing, including through instructions from Organizers’ personnel or signage in or around the stadium, are collectively referred to as the “Safety Requirements.” The Holder acknowledges and agrees to comply with the Safety Requirements, including all requirements to be satisfied before or during the Event, and attendance at the Event is conditional upon such compliance.
- Participation in activities offered at the Stadium: Before deciding to participate in or attend any promotional, sporting or other activity offered to guests of the stadium, the Holder must (1) become informed of the risks associated with participation, (2) ensure that the Holder is in suitable physical and mental condition to the extent required by the activity, (3) comply at all times with safety rules and staff instructions, and (4) agree to participate at the Holder’s own risk.
- Use of the ticket is subject to the rules in force at the Event venue. The ticket Holder must comply with the rules established by the stadium and/or the Organizers.
- Failure to comply with any of these Terms will result in forfeiture and termination of this agreement and all rights arising from it, without refund, and will authorize the Organizers to exercise any other available legal remedy.
- The Organizers reserve the right to refuse admission to the Event or remove any person whose conduct or speech is deemed inappropriate or offensive, in the Organizers’ sole discretion, without refund of the ticket price.
- The ticket Holder authorizes the search of his/her personal belongings at the entrance or inside the stadium. Prohibited items may be seized and not returned, at the sole discretion of the Organizers. The ticket Holder waives all claims and remedies regarding such searches or confiscations. If the Holder does not consent to such searches or confiscations, the Holder will be denied entry or removed from the stadium without refund.
- It is strictly prohibited to carry a weapon, smoke, bring alcoholic beverages purchased outside the stadium, or possess or consume legal cannabis or illegal drugs or substances at any time.
- It is strictly prohibited to bring a backpack, umbrella, food or beverage of any kind into the stadium.
- The use of pyrotechnic devices is strictly prohibited.
- The Holder agrees not to record, capture or distribute photographs, images, video, live streams, audio or any other form of public display, representation or reproduction of any portion of the Event for commercial or other non-personal purposes. The rights of authorized broadcasters shall at all times take precedence.
- All ticket sales are final: No refunds or exchanges, except as provided herein.
- Delay, cancellation: The Holder further acknowledges that the Event may be delayed or postponed at any time before its conclusion because of inclement weather or for any other reason, and is subject to a change in time and/or date, delay, shortened duration, postponement, suspension or cancellation by the Organizers. No exchange, credit or refund will be provided except as stated herein. Tickets purchased for an Event that is cancelled or postponed will be honoured when the Event is rescheduled. If the Event is cancelled or postponed and no alternate date has been determined, the Organizers will offer a ticket exchange, credit or refund in accordance with terms specified by the Organizers. This will be the Holder’s sole and exclusive remedy. The Organizers will not be responsible for travel costs or any other expenses incurred by the Holder or any other person in connection with a cancelled or postponed Event.
- Unauthorized resale prohibited: Any resale not authorized by the Organizers, or attempted resale, alteration, counterfeiting or copying of tickets is prohibited and constitutes grounds for seizure and cancellation without compensation. This ticket becomes null and void once it is the subject of a sworn complaint to the local police that it was stolen.
- Applicable restrictions: This ticket and all rights attached to or arising from it may not be assigned, sold or transferred, whether as part of a commercial or charitable campaign and whether or not for consideration, without the Organizers’ prior formal written consent. This ticket may also not be used for advertising, promotions, contests or sweepstakes without the Organizers’ formal written consent.
- Keeping the ticket block or group intact: To help maintain social-distancing guidelines, the Holder agrees to use best efforts not to assign, sell or transfer, if permitted, or otherwise provide the Holder’s tickets to anyone who is not a member of the Holder’s household, or another trusted close contact, unless the Holder sells, transfers, if permitted, or otherwise provides all such tickets—that is, the Holder’s complete block or group of tickets—to a single party.
- Image consent: The Holder grants the Organizers, and their affiliated entities, sponsors, licensees, advertisers, broadcasters, designees, delegates and agents, Soccer United Marketing, LLC (SUM), Major League Soccer, L.L.C. (MLS), Société de développement et de mise en valeur du Parc olympique (Olympic Park), and the visiting club (collectively, the “Interested Parties”) an exclusive, worldwide, perpetual, irrevocable, sublicensable and royalty-free licence and authorization to capture, use, publish, edit and alter the Holder’s image, likeness, voice, actions and statements in any medium, taken at or near the stadium or any other location covered by the ticket, whether now known or later created, including, without limitation, audio, video, film, photographs, social media, exhibitions, publications or reproductions of the Event for any purpose, including without limitation the advertising and promotion of future MLS matches or other services provided by the Interested Parties, without further authorization or compensation. The ticket Holder waives all existing and potential claims relating to such uses, except where prohibited by law.
- To the extent applicable notwithstanding the foregoing, the aggregate liability of the Interested Parties for any damages under these Terms shall not exceed the face value of the Holder’s ticket.
- Non-French version of the agreement: Le Détenteur du billet reconnaît qu'une version française de la présente Entente lui a été remise, que cette version française est également disponible sur le site Web des Organisateurs, et qu'il a expressément demandé que la présente Entente ainsi que tous les documents et avis connexes soient rédigés en anglais seulement. The Ticket Holder acknowledges that a French version of this contract has been provided to the Ticket Holder, that this version is also available on the Organizers' website, and that the Ticket Holder has expressly required that this contract and all documents and notices relating thereto be drawn up in English only.
- These Terms shall be interpreted and enforced exclusively in accordance with the laws of the Province of Québec and applicable federal laws of Canada, and the rights of the parties shall be governed by those laws. All other laws or jurisdictions, to the extent applicable, are expressly excluded. The ticket Holder submits to and acknowledges the exclusive jurisdiction of the courts and tribunals of Québec. The United Nations Convention on Contracts for the International Sale of Goods does not apply.